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Hamburgers

TERMS & CONDITIONS

A legal disclaimer

OVERVIEW

Unless otherwise noted, all website design, text, images, materials, and their arrangement, as well as any software, are the exclusive property of Holy Smokes BBQ. All Rights Reserved.

 

Permission is granted to electronically copy and print sections of this website only for the purpose of placing an order with Holy Smokes BBQ or for reference, provided that all applicable copyright notices appear on the copied materials. Software made available for download is only for use by end users in compliance with the software’s Licensing Agreement. Any other use of this website’s content or any portion thereof, or copying or redistribution of the software not in compliance with the License Agreement, is explicitly prohibited and may result in legal consequences.

DISCLAIMER

HOLY SMOKES BBQ MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING THIS WEBSITE OR ANY OF ITS CONTENTS FOR ANY PURPOSE.

 

HOLY SMOKES BBQ DISCLAIMS ANY SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability and fitness for a particular purpose

  • Title and non-infringement of intellectual property rights

  • Accuracy or completeness of any information on this website

 

HOLY SMOKES BBQ shall not be liable for any special, indirect, or consequential damages, including but not limited to:

  • Loss of data, profits, or use of the website

  • Delays, inaccuracies, or errors in content

  • Technical inaccuracies or typographical errors

 

Pricing and availability are subject to change at any time without notice.

LIMITED LIABILITY

Unless expressly indicated on this website, Holy Smokes BBQ, its management, employees, and representatives shall not be responsible for any damages arising from or related to the use of this website.

 

This limitation of liability applies to all types of losses, including but not limited to:

  • Compensatory, direct, indirect, or consequential damages

  • Loss of data or profit

  • Loss or damage to property

  • Claims by third parties

LINKS TO EXTERNAL WEBSITES

This website may contain links to third-party websites that are not owned or operated by Holy Smokes BBQ. These links are provided for convenience only, and Holy Smokes BBQ makes no representations, guarantees, or endorsements regarding their content or security.

CANCELLATION POLICY

Deposit & Booking

 

A non-refundable deposit of 35% of the total estimated cost is required to secure your catering date and time. This deposit will be applied to the final balance.

 

Cancellation Deadline

  • Cancellations must be made in writing at least 14 days before the event date.

  • If a cancellation is made within 14 days of the event, the full balance will still be due.

 

Rescheduling

  • We will do our best to accommodate rescheduling requests based on availability.

  • If we cannot accommodate the new date, your deposit will be forfeited.

 

Final Guest Count

  • A final guest count is required at least 7 days before the event date.

  • Any decrease in guest count after this deadline will not reduce the final cost.

  • Any increase or failure to provide a final count within 72 hours of the event will result in late fees.

 

Force Majeure

If an event is canceled due to unforeseen circumstances (natural disasters, extreme weather, or other force majeure events), we will work with you to reschedule the event. If rescheduling is not possible, the deposit will be forfeited.

PAYMENT TERMS & CONDITIONS

Payment Due Date

All invoices are due within 24 hours from the date issued unless otherwise specified.

 

Late Payment Interest

  • A 23.99% monthly interest rate will be applied to overdue invoices after 30 days.

  • Interest is cumulative for up to 180 days.

 

Grace Period

• A 30-day grace period is granted beyond the due date.

• After 30 days, interest will apply retroactively from the original due date.

 

Accepted Payment Methods

We accept payments via:

  • Bank transfer

  • Credit card

  • Cheque

  • Cash

 

Currency

All payments must be made in CAD (Canadian Dollars) as specified on the invoice.

 

Payment Confirmation

Once payment is processed, a confirmation email/receipt will be sent.

 

Disputed Charges

If you believe there is an error in your invoice, notify us within 5 business days of receiving it. Failure to do so will be considered an acknowledgment of the invoice’s accuracy.

 

Collections & Legal Action

• If payment is not received within 90 days, we may engage a collection agency to recover the outstanding amount.

• Legal action may also be pursued, which could result in additional costs for the debtor.

 

Payment Allocation

If multiple invoices are outstanding, payments received will be allocated to the oldest invoice first, unless specified otherwise.

 

Refunds

Refunds will be issued in accordance with our refund policy and applicable laws.

 

Credit Hold

Failure to make timely payments may result in your account being placed on hold, affecting future purchases or bookings.

 

Change of Payment Terms

We reserve the right to amend these terms with prior notice. Any changes will be communicated via email or other appropriate channels.

LIABILITY DISCLAIMER

Customer Responsibility

 

It is the responsibility of the customer to:

• Inform us of any allergies or dietary restrictions

• Exercise caution when consuming our food

 

By purchasing or consuming our products, customers acknowledge that Holy Smokes BBQ and its staff are not liable for any allergic reactions or incidents.

 

By engaging in a transaction with Holy Smokes BBQ, you acknowledge and accept the above terms and conditions.

CONTACT US

For inquiries, payments, or clarifications, please contact us at:

 

 Email: info@holysmokesbbq.com

 

Last Updated: March 7, 2025

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